Please read these Terms & Conditions carefully before using the k999 platform. By accessing or using k999, you confirm that you have read, understood, and agree to be bound by the terms set out in this document.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and k999 ("k999", "we", "us", "the Platform") governing your access to and use of the k999 website, mobile platform, games, sportsbook, and all related services accessible at https://k999.vu.
By creating a k999 account, depositing funds, placing bets, or otherwise using any part of the k999 platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any provision of these Terms, you must immediately cease using the k999 platform and close your account.
k999 reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be communicated via a notice on the platform and, where material, via email to the registered address on your account. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms.
The k999 platform is strictly restricted to individuals who meet all of the following eligibility criteria at the time of registration and at all times during their use of the platform:
k999 reserves the right to request identity verification documents at any time, including during registration, before processing a withdrawal, or at any other point deemed appropriate. Accepted forms of identity documentation include a national identity card (NID), passport, or other government-issued photo identification. Proof of address may also be required. Failure to provide satisfactory documentation within the period specified in the verification request may result in account suspension or closure.
Where k999 has reasonable grounds to believe that a user is under the age of 18, the account will be suspended immediately pending age verification. Any funds deposited by a verified underage player will be returned, less any winnings generated, which shall be forfeited.
To access real-money games, place bets, or make deposits on k999, you must register for an account. Each eligible individual may hold only one active k999 account. Opening duplicate accounts, whether in the same name or under different identities, is strictly prohibited and may result in the permanent closure of all associated accounts and forfeiture of any balances held therein.
When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and for promptly updating any details that change. k999 shall not be liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:
k999 will not be liable for any loss resulting from unauthorised use of your account where you have failed to maintain reasonable security over your credentials. k999 reserves the right to refuse account registration to any applicant at its sole discretion.
k999 accepts deposits and processes withdrawals in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All financial transactions on the platform are conducted in BDT unless expressly stated otherwise.
Deposits: Deposits are credited to your k999 account balance following confirmation from the relevant payment provider. k999 does not impose deposit fees; however, your payment provider may apply their own charges. The minimum single deposit amount and any applicable maximum deposit limit are set out in the Payments section of the platform, which may be updated from time to time. Deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted.
Withdrawals: Withdrawal requests are processed to the same payment method used to make the original deposit, subject to verification requirements. k999 aims to process approved withdrawal requests within the timeframes published in the Payments section of the platform. Withdrawals to bKash and Nagad are typically processed within minutes of approval during standard operating hours. Withdrawals to Visa and Mastercard may take longer depending on the card-issuing bank.
k999 reserves the right to perform additional verification checks before processing any withdrawal request. Where a withdrawal request is subject to verification, k999 will notify you and specify the documents or information required. k999 may, at its sole discretion, reverse a withdrawal request back to your account balance if verification is not completed within the stipulated period.
Minimum and maximum withdrawal amounts are published in the Payments section of the platform. k999 does not charge withdrawal fees, but your payment provider may apply their own transaction charges.
k999 offers various bonuses and promotional offers to eligible players, including but not limited to: a new player welcome bonus of up to ৳20,000, reload bonuses, cashback offers, free bet credits, BPL and IPL seasonal promotions, and VIP loyalty rewards. All bonuses are subject to the specific terms attached to each offer, which are published on the relevant promotion page at the time the offer is made available.
Unless the specific promotion terms state otherwise, the following general bonus conditions apply to all k999 bonuses:
k999 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Where a promotion is subject to a time limit, it expires at the date and time specified in the promotion terms, and expired bonuses cannot be reinstated.
All bets placed on the k999 platform are final once confirmed. It is the player's responsibility to ensure that bet details — including stake amount, selection, and market — are correct before confirming placement. k999 will not reverse, cancel, or amend a bet after it has been accepted unless it falls within the specific circumstances described below.
k999 reserves the right to void any bet where:
All casino games available on k999 use certified random number generation (RNG) technology or live dealer mechanics operated by licensed studio providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules specific to each game are displayed within the game interface. Players are encouraged to review the game rules before wagering real money.
Minimum and maximum stake limits apply to all games and betting markets. These limits are displayed within the relevant game or market interface and may differ between products. k999 reserves the right to adjust stake limits for individual accounts where it has reasonable grounds to do so.
k999 is committed to promoting responsible gaming. We provide a suite of player-protection tools that all account holders may access at any time through their account settings. These tools include:
If you believe that gambling is having a negative impact on your financial situation, mental health, or personal relationships, we strongly encourage you to make use of the above tools and to contact k999 customer support via live chat or at [email protected]. Our support team can assist you in activating any of the above controls. Gambling is intended as a form of entertainment. It is never a reliable means to generate income, and players should never wager amounts they cannot afford to lose. All k999 players must be 18 years of age or older.
The following activities are strictly prohibited on the k999 platform. Engaging in any prohibited activity may result in the immediate suspension or permanent closure of your account, forfeiture of any balance held, and reporting to relevant authorities where legally required:
All content on the k999 platform — including but not limited to the k999 brand name and logo, website design, layout, graphics, text, software, game content, data, and all other materials — is the property of k999 or its respective licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the k999 platform solely for your personal, non-commercial recreational use in accordance with these Terms. This licence does not permit you to:
Any unauthorised use of k999 intellectual property may result in legal action. All rights not expressly granted under these Terms are reserved by k999 and its licensors.
To the fullest extent permitted by applicable law, k999 and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or in connection with your use of the k999 platform, including but not limited to:
The k999 platform is provided on an "as is" and "as available" basis. While k999 makes reasonable efforts to ensure platform availability and the accuracy of information displayed, we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. Players access and use the platform at their own risk.
In no event shall k999's aggregate liability to you for any claim arising under or in connection with these Terms exceed the total amount deposited by you into your k999 account in the 30 days immediately preceding the event giving rise to the claim.
k999 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at k999.vu/privacy-policy. By using the k999 platform, you acknowledge that you have read the Privacy Policy and consent to the collection and use of your personal data as described therein.
k999 implements industry-standard SSL encryption across the entire platform to protect data in transit. Access to personal account data is restricted to authorised personnel. k999 will not sell your personal data to third parties for marketing purposes without your explicit consent.
k999 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including where:
Players who wish to voluntarily close their account may do so by contacting k999 customer support via live chat or by emailing [email protected]. Prior to closure, any remaining balance will be withdrawn to the payment method on file, provided all verification requirements have been met and no outstanding investigations are pending.
k999 reserves the right to amend these Terms at any time. Where amendments are material, k999 will provide reasonable advance notice via a prominent notice on the platform and, where practicable, via email to the address registered on your account. The effective date of any amendment will be clearly stated.
Your continued use of the k999 platform after the stated effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with a proposed amendment, you must stop using the platform and request account closure before the amendment takes effect.
These Terms and any dispute, claim, or matter arising out of or in connection with them shall be governed by and construed in accordance with applicable law. k999 makes no representation that materials on the platform are appropriate or lawful for use in any particular jurisdiction.
In the event of a dispute between you and k999 relating to your account, a transaction, or these Terms, you should first contact k999 customer support via live chat or at [email protected] with a clear description of your complaint. k999 aims to resolve all complaints within 10 business days of receipt. Where a complaint cannot be resolved through the support process, the matter may be escalated in accordance with the dispute resolution procedure published on the platform.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or the k999 platform generally, please contact us using the following details:
Our customer support team is staffed around the clock and is familiar with the needs of players across Bangladesh, including questions relating to bKash and Nagad payments, account verification, bonus terms, and responsible gaming tools.
What k999 guarantees to every player who uses the platform.
Every k999 session is protected by SSL encryption. Your personal data, payment details, and account credentials are secured by industry-standard protocols at all times.
k999 enforces the 18+ age requirement rigorously, including at registration and withdrawal stages. Underage gambling is illegal and will not be tolerated on this platform under any circumstances.
Deposits and withdrawals via bKash, Nagad, Rocket, and Upay are processed in BDT with no k999-side fees. Withdrawals to mobile wallets typically complete within minutes of approval.
All k999 casino games use certified RNG technology or regulated live dealer mechanics from licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming.
Our support team is available around the clock via live chat on the k999 platform. We understand the specific needs of Bangladeshi players and provide fast, informed assistance every time.
Every k999 account includes deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion — all manageable directly from your account settings at no cost.
Now that you are familiar with our Terms & Conditions, explore everything k999 has to offer — from live casino tables and thousands of slots to in-depth cricket betting on BPL, IPL, and ICC tournaments.
18+ only. Play responsibly. Terms and conditions apply.